Calling to say Tracey (home health nurse) is so compassionate. She does not make me feel uncomfortable, and she takes her time. Tracey is good at what she does and I want to keep her as my nurse!...
Home Health Patient
My mother was a hospice patient, and I want you to know that Janet, who was her nurse for ten months, made my life more bearable during this very trying time. Janet set the bar very high. She was kind, caring, and extremely patient, not only toward my mother, but also toward me. I am so thankful that Janet was assigned to my mother. Janet's persona...
In this day and age, all too many people only like to complain.
My wife and I, however, wish to compliment one of your employees, Mr. Kinner Stroud. Dr. Seibert's office, on Friday, January 25, 2013, faxed over to your office a request for a bedside commode, as they were putting wife on lasix. In her present condition, she would be unable ...
Seymour & Natalie Lichtenfeld, Medical Supply Cust
[My physical therapist] worked me out with a few exercises, and not so many I couldnít remember them. I told him of my fears of falling and this was addressed daily. I have never had so much long-term pain, and he gave me a logical answer and approximation of how long this would take. I have anxiety episodes, and he always was good to assure me it ...
The week before school began a few years ago, my 92-year-old father, who lived with my husband and me, fell and could no longer walk. I called Saad Healthcare and asked to speak to Mrs. Dorothy Dunning. She immediately sent a member of her staff to our house with a wheelchair and set up appointments with a physical therapist. Without the care given...
Being a hospice chaplain is always a blessing but recently I had the opportunity to be part of something very special. On my first visit with Ann (name changed to protect the patient's privacy) it was obvious her cancer was taking its toll.
She had accepted the doctor's announcement regarding her condition and had begun to get her affairs...
John Landrum, Hospice Chaplain, Mississippi Office
I wanted to compliment Teresa, RN, for being kind, caring, and loving and doing an excellent job. Kudos to Teresa!
I told all of my church family how great Saad Healthcare has been and that if they were to get sick they should call Saad!...
Home Health Patient
I had the blessing of being with Dorothy, a hospice patient, and her family as she took her last breath in this world. It was a mix of a great loss, grief, and sadness and also a light of relief, joy, and hope. Unmistakably, though, there was a great sense that we were not alone, that one much greater than ourselves was present with us in that bedr...
Zach Thompson, Hospice Chaplain
People always ask me how I can work with Hospice. I find it hard to explain, but I will attempt to explain why I do what I do. I read an article recently that talked about how people remember the moments in their lives. They don't remember days, months, or years, they remember moments. Do you remember the feelings you had when you found out you wer...
Saad Social Worker
Just a note to express my thanks for all you did for me during my recovery. Your were not only my nurse, you were my friend. Thank You! Thank You! Thank you!
Now for the newest, Iím having surgery again this Friday, November 12. Quite by accident, my neurologist found some damage in my neck through an EMG test, and set up an MRI for me...
Iíve been with Saad Healthcare for 2 years and I absolutely love it! Several things set this agency apart from all the others. The Saad family are very committed to providing the best care and support to the patients they serve. Saad Healthcare is the only full-service agency on the Mississippi coast. If a patient should need to call the agency in ...
Jane Cuthrow, R.N.
We really appreciate the wonderful care your staff gave to our father during his last days. Thank you so much for the flowers and the cake. Everyone involved in his care was so kind and compassionate, and my dad really appreciated it. Thank you to your wonderful chaplain whose inspiring words were a great comfort to us at the time of our father's d...
Family of a Hospice patient
To the staff of Saad Healthcare,
My family and I are so grateful and thankful for your support, understanding, compassion, and patience during our mother's illness. We can't imagine what we would have done without your staff.
Everyone at Saad Healthcare has been there for us and has made our mother's transition from the ho...
I attended the Certified Nursing Assistant Program this year, as I wanted to earn more money through a move into the healthcare field. The Saad CNA school took only two weeks to complete and put me in the classroom with instructors who have worked in the industry and know how to explain the material and skills needed to gain certification.
Mr. Phillips is an eighty-two year old gentleman who was referred to Saad Healthcare after he suffered a stroke. The stroke left Mr. Phillips with muscle weakness that limited his ability to walk and get around his home to perform normal activities such as bathing, shaving, and getting dressed. The stroke also kept Mr. Phillips from being able to d...
Chuck Oates, Physical Therapist
Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Uses and Disclosures of Your Medical Information Without Additional Authorization
With your initial consent on admission, we may use or disclose health information about you for treatment, to obtain payment for treatment, and for health care operations without further consent or authorization. Such uses and disclosures include, but are not limited to, informing nurses, aides and treating physicians of your condition, providing documentation to Medicare or other insurers to justify payment, or informing others for administrative purposes, such as evaluation of the quality of care that you receive. We may contact you to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you.
We may use or disclose identifiable health information about you without your consent or authorization for several other reasons subject to certain requirements. These include public health activities; health oversight activities; research studies; reports of abuse, neglect or domestic violence; judicial and administrative proceedings in response to court orders, subpoenas, discovery requests or other lawful processes; emergency treatment; when otherwise required by law, such as for law enforcement in specific circumstances; to a funeral director, organ procurement entity or coroner/medical examiner to identify a decedent, determine cause of death, organ donation or other authorized duties; to avert or abate serious threats to health or safety; specialized governmental functions (e.g., military, security or correction); for worker's compensation compliance purposes.
We may use or disclose your health information for the following purposes, unless you ask us not to disclose your health information to family, friends, or others identified by you who are involved in your care; assistance in disaster relief efforts; confirming our visits to your home or other appointments; informing you about treatment alternatives or other health related benefits and services that may be of interest to you.
In any other situation, we will ask for your written authorization before using or disclosing any identifiable health information about you, in particular: our use of physiotherapy notes beyond treatment, payment, and healthcare operations, and marketing of goods or services to you. If you choose to sign an authorization to disclose information, you can later revoke that authorization as provided by 45 CFR ß164.508(b)(5) at any time to stop any future uses and disclosures.
Your Rights to Privacy of Your Health Information
You have the right to request restrictions on our uses and disclosures of your health information, however, we may refuse to accept your restriction. You have the right to request that we communicate with you confidentially, for example, to speak with you only in private; to send mail to any address you designate; or to telephone you at a number you designate. We will make any effort to honor your request. You have the right to request access to your health information in order to inspect or copy it. Your request must be in writing. We may deny your request and if so, you may request a review of this denial. However, we will make every effort to honor your request.
You have the right to request an amendment to your health information. Your request must be in writing and must provide a reason for the amendment. We may deny your request and, if so, you may submit a statement of disagreement. However, we will make every effort to honor your request. You have the right to request an accounting of our disclosures of your health information for purposes other than treatment, payment, and healthcare operations. We will make every effort to honor your request. We are not required to provide an accounting for disclosures before April 14, 2003 and for more than seven (7) years prior to the date of your request.
If you are concerned that we have violated your privacy rights, or if you disagree with a decision we made about access to your records, you may complain to Saad Healthcare's Privacy Officer in writing at the address below and/or to the Secretary of Health and Human Services, United States Department of Health and Human Services, 200 Independence Avenue, S.W. Washington, D.C., 20201. You will not be retaliated against for filing a complaint.
Our Legal Duty
We are required by law to maintain the privacy of your information, to provide this information about our information practices, and to follow the information practices that are described in this notice.
We may change our policies at any time. Before we make a significant change in our policies, we will give you the new notice. You can also request a written copy of our notice at any time. For more information about our privacy practices, contact the person listed below.
Contact or Complaints
If you have any questions or complaints, please contact the Privacy Officer, Saad Healthcare, 1515 University Boulevard South, Mobile, Alabama, 36609, 251-343-9600.
This notice is effective November 1st, 2010.